Refund and Return Policy
We want you to be completely satisfied with your purchase. If for any reason you’re not, we’re here to help. Please review our refund and return policy below:
Change of Mind:
If you change your mind about a purchase, you may return the product within 7 days of receiving it. The item must be in its original condition, unused, and with all original packaging intact. Please note that the buyer is responsible for all return shipping costs in this case. We recommend using a trackable shipping method as we cannot be responsible for items lost in transit.
Damaged or Defective Items:
If you receive a product that is damaged or defective, please contact us ASAP. We will assess the issue and determine the best way to resolve it. This may include offering a replacement, store credit, or a refund, depending on the circumstances. We may request photos or further information to assist with your claim.
Refunds:
Once we receive and inspect your returned item, we will notify you of the status of your refund. If approved, your refund will be processed. Please note that original shipping costs are non-refundable, except in cases of defective or damaged products.
Contact Us:
If you have any questions about our refund and return policy, please don’t hesitate to reach out at mayaspreadthelove@gmail.com